GENERAL RETURN GUIDELINES

  •  To start the return process, contact us directly at [email protected] or (814) 515-1122
  • Do not return any items without prior approval, they will be refused 
  • Item must be in original packaging with all original contents
  • Item must be unused
  • Include a copy of any invoices or paperwork
  • Shipping labels are emailed and will need to be printed by the customer.
  • All returns on orders paid by a credit card will receive a credit to the card used on the purchase once confirmation of receipt of merchandise has been made and inspection has been completed. Depending on your financial institution, refunds are credited between 3 to 5 business days after issuance.
  • Packages refused by customers will be refunded for merchandise total only. Shipping and handling charges for both the delivery and return shipping, as well as any fees, are non-refundable.
  • Any firearm(s) shipped to your designated FFL that are not picked up for any reason within 14 days of arrival or if you are not legally allowed to pick up the firearm are subject to a 25% restocking fee plus outbound and return shipping and any other fees.
  • Any returns received that do not qualify for our Return Policy may be returned to the customer at their expense. When possible, the expense will be charged to the credit card on file for the purchase. This includes items that are non-returnable, damaged, misused or not purchased through us.
  • We do not provide an exchange option. Simply place a new order for the desired merchandise. Since items tend to sell out quickly, we recommend immediately placing an order for the replacement merchandise. 
  • We reserve the right to limit or decline returns.
  • If you receive INCORRECT OR MISSING items, please contact us.
  • Most manufacturers provide a manufacturer’s warranty, and any product issues should be submitted to the manufacturer first.

 

RETURN POLICY FOR:

  • NEW GUN --All new gun sales are final. As a reminder, new guns are eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be happy to assist
  • AMMUNITION--We do not accept returns on Ammunition. All ammo sales are final

  • OPTICS, MAGAZINES & OTHER ACCESSORIES-- We do not accept returns of optics, magazines and other accessories. All sales of optics, magazines and accessories are final. Optics, magazines and other accessories may be eligible for manufacturer's warranties. If you need help contacting the manufacturer, we will be happy to help you.
  • BRANDED MERCHANDISE--Branded Merchandise can be returned within 30 days of receipt. Returned clothing may not be washed, worn or have any damage caused by accident.